Things that influence a first time visitor

Many factors influence a visitor’s perception of a church. The following things influence a person before they visit a church, or whether they return. Every item can help or hinder their decision about whether or not to darken the door again. See what you think.

  1. Website and/or Facebook. Its presentation and general content. Its mission statement and indicators of church life/activity. In other words, how we talk about ourselves. This includes any blogs which indicate the church’s spirit and kind of thinking.
  2. Signage. (A sign was seen which said “Merry Christmas” on one side and “Turn or Burn” on the other side?!)
  3. Printed material available in the foyer. What kind, quality, and variety? Is it easily accessible?
  4. Greeters/Ushers. Who they are and how they present themselves. What information do they offer the guest?
  5. What others have told this person about your church.
  6. Coffee. (Don’t underestimate this.)
  7. Friendly gestures.
  8. The person who invited them.
  9. They are listened to.
  10. How they are talked about when in attendance.
  11. Advertising, especially in a small community. (And is the church what it advertises itself to be?)
  12. Presence (visibility) in community life.
  13. Children. How many and what place do they seem to have in congregational life?
  14. Facility.
  15. What you believe and how we express it.
  16. A person from your church helped them in some way.
  17. The preacher

Stumbled onto this in my files. What do you think?

robert

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